Client Spotlight on Munro K!

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Who’s the Client? Munroe K was formed in 2000 when the board of directors pooled their unrivalled niche asset management and property management experience.  Munroe K is now one of the UK’s top specialist shopping centre and retail property management companies.  Each of their properties is managed by a dedicated team – led by one of their Directors […]

Welcome, to our new client!

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Who’s the client? Jones Lang LaSelle (JLL) are a Fortune 500, global real estate company covering the Americas, Europe, Middle East, Africa and Asia. With an annual turnover of ~$8 billion, it has a portfolio of 4.6 billion square feet under management. In the UK, they are the one of the leading commercial property agents […]

Save Our Town Centres!

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The demand for constant connectivity is growing and businesses – large and small – are racing to connect with their customers and understand them better by offering them free guest WiFi. But what about the places in between these businesses? The town centres, streets, parks, bus stops…  Here too, people are in need of an […]

What makes for a successful retail & leisure outlet

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What makes for a successful retail and leisure outlet? Service. Service, service, service is a real bugbear of mine! Done so well by some, done so badly by others. Good service makes a real difference to the customer.  Whatever the purchase, people remember that pleasurable experience they had, however, people remember bad service even more!  Making the customer feel special for those […]